Terms and Conditions

 

1.  TRADES  MATE

Trades Mate is owned and operated by All In One Limited ("we", "us" and "our") a registered company in New Zealand. We act as a link between third parties (Householders and Traders –“you”, “yours” or “them”).

By registering, using or browsing this website you agree to be bound by these Terms and Conditions, the Privacy Policy and any other terms contained on this website ("Terms"). If you do not accept the Terms, please cease using this website.

We reserve the right to amend the Terms from time to time. Amendments will be effective immediately upon posting of the amended terms and conditions on this website. You are responsible for ensuring you are familiar with the latest terms and conditions. Your continued use of the website following such notification will represent an agreement by you to be bound by the Terms as amended.

2.  TRADES MATE MEMBERSHIP 

2.1   Accurate Information

You are solely responsible for your Trades Mate Membership. It is your responsibility to ensure that your details in your membership remain true and accurate at all times and also to maintain the security of your user identification, password and other confidential information relating to your membership. You warranty that you have provided complete, accurate and current information when registering.

2.2   Householder Membership

Householder Membership is provided FREE of charge.
In order to use the Get a Quote tool, you must register first and provide us with the required information including your contact details, which will be viewed by the trade members.

There is no need to be registered to browse the Trades Directory.

2.3    Trade & Professional Services Membership

Tradie Membership has a cost and it is automatically renewed every month or yearly depending on the plan chosen.

Upon registering the Trades Mate member can decide which plan to choose. The free plan is our basic plan with few features and you are not required to add any information about your credit card. The paid plans (full plan) give you full access to all the features the website has to offer and it can be paid monthly or annually. The ´Pay as you Use´ plan give you the chance to pay only for the lead sent to you with no obligation to any monthly or annualy plan, you pay only when you want to answer the lead.

For payments done by credit card the platform used for this is PayPal (see below) and it will auto-renew monthly on the date of the first payment for the monthly plan or yearly on the same date of the first payment for the annual plan.

All transactions will be billed in New Zealand dollars (NZD$) and inclusive of GST.

Once your membership has been accepted, your credit card will be charged the full price of the membership period chosen and you will receive an email with your receipt. The name Trades Mate Limited will appear on your cardholder statement.

If we do not receive your credit card payment for the full amount due and payable for any reason whatsoever you will not be able to start or to continue your membership at Trades Mate.

You may also pay via bank deposit to our designated bank account.

The Trade Membership fee is not refundable and if payment is not received within the agreed period the account will be suspended.

Trade membership gives every trade professional their space and features on the trade directory (one for each chosen category) and the opportunity to receive job leads from the “Get Quotes” form for the duration of the chosen membership.

Trades Mate reserves the right to change the fees and membership periods charged at any time.

In order to ask for quotes (Get Quotes Form) on the website, you must register first and provide us with the required information including your contact details, which will be viewed by the trade members.

2.3.1  Prices

Free Basic Plan for any number of categories and basic options

Monthly payment of $39.00 + GST for any number of categories (Full Plan).

Yearly payment of $390.00 + GST for any number of categories + 1 month free banner ad* (Full Plan).

*The month will be chosen by us and we will advise of it prior to starting the advertisement. The artwork for the ad will need to be supplied by the company itself.

Pay as you Use one-off payment per lead of $15.00 + GST.

Click here to check out the Plans.


2.4   Account Holder Responsibilities

You are responsible for any consequences resulting from the use of your Trades Mate Membership or any unauthorized use of it. You must notify us immediately if you become aware of any unauthorised use of your Trades Mate Membership.

You are responsible to maintain and update your personal information held by the website to ensure it is kept current at all times.

We do not accept any responsibility for any loss suffered as a result of non-receipt of emails. It is your responsibility to ensure that your membership contains the correct email address and that you check your filter settings.

Trades Mate is not responsible for any communication between you and any householder/trade professional, even if such communication has occurred as result of use of the website.

3.  TERMINATION

3.1 Membership

We may terminate your membership if a serious complaint or multiple complaints are received about you from other Trades Mate Members, if you breach these terms and conditions, if you impersonate another member, or if we, at our sole discretion, deem your behaviour to be unacceptable (you will be notified in writing about it).

You can terminate your Trades Mate Membership by emailing us to do so at info@tradesmate.co.nz

3.2 Website

We may cease operating the Website, or any part of the Website, at any time in our sole discretion, which we will advise prior to this happening.

4.  INTELLECTUAL PROPERTY

We and our third party suppliers, licensors and or advertisers own all proprietary and intellectual property rights in and to this website and the material displayed here, the software and other material underlying and forming part of the website, except for content you post on this website and license to us. You may not upload or copy any material unless you have the right or consent to do so.

5.  LINKED WEBSITES 

We contain links to websites which are owned and operated by other parties. We take no responsibility for any third party content.

Links to any third party websites (advertising links or non-advertising links) are provided for convenience only and do not imply any endorsement, approval or recommendation of or responsibility for the contents, products, services or operations of those sites or the operators of those websites. You should make your own enquiries as to the privacy policies of these parties.

You may only create links from this website to external websites where you are entitled to do so and where the creation of the link does not otherwise breach these terms.

6.  ELECTRONIC COMMUNICATIONS

We will communicate with you via email or by posting notices on this website regarding your membership or activities on the website or to promote or marketing other relevant services and/or products. We will also send regular electronic newsletters. The newsletter will contain clear instructions as to how to unsubscribe from the mailing list.

7.  COLLECTION OF INFORMATION

Trades Mate collects, uses and discloses personal information about you, as outlined in detail in our privacy policy.

8.  CREDIT CARD SECURITY  

We work diligently to protect the security of your personal information.
Your credit card details do not get processed or transmitted through or via Trades Mate website; all transactions are processed through a secure payment service provider.

Trades Mate uses PayPal to provide this service meaning that your credit card details are not held by Trades Mate and cannot be accessed by Trades Mate staff. However, they may be held by PayPal (review their Privacy Policy).

9.  NO WARRANTY

9.1 Members

The relevant Trades Mate Trade Professional is solely responsible for the provided services. We have no control and are not responsible for the quality, safety or legality of goods or services provided.

We do not warrant the accuracy or completeness of any material or the reliability of any advice, statement, opinion or other information displayed or distributed via the website. Such material is based on information provided by the relevant Trade Professional and/or Householder. Reliance on any such information is at your own risk. We do however expect that all Trades Professionals act lawfully and honest and do their job in a professional manner all the times.

9.2 Website

We do not guarantee that access to the website or any other service we provide via the website will be continuous or fault-free. We provide it on an “as is” basis and we make no warranty that it will be free from viruses or any kind of malicious code whatsoever despite all reasonable precautions on our part.

10.  LIABILITY

To the full extent permitted by law, we disclaim all conditions, warranties or liability, express or implied, whether in contract, tort (including negligence) or otherwise for any loss or damage however caused whether direct or indirect, consequential, special or loss of profits in relation to the website, its content (including without limitation any errors or misstatements) and services arranged through the website.

11.  INDEMNITY

You will, to the maximum extent permitted by law, at all times and from time to time indemnify, and keep indemnified, us and our directors, officers, agents and employees (together the "Indemnified Party") harmless from and against all liabilities, losses, damages, costs or expenses directly or indirectly incurred or suffered by the Indemnified Party, and from and against all actions, proceedings, claims or demands made against the Indemnified Party as a result of:

your use of the website or other services we provide; third party claims that their rights (including intellectual property rights) have been breached as a result of your use of the feedback, message board, “Send Message” form and “Place a Job” form; your failure to complete any transaction that the website may have facilitated; and breach of any warranty or representation that you have given to us, including in the Terms; or any conduct of yours or any transaction entered into by you that does not comply with the relevant law.

12.  CONTACT

If you have any question, suggestion or complaint about our Terms and Conditions, you can contact us by emailing us at: info@tradesmate.co.nz or send us a letter to:

Trades Mate Ltd  P.O. Box 33237  Christchurch 8244  New Zealand